Content Policy

WonderLive Community Guidelines

Version 2.1 — January 2026

Aligned with the DSA (EU), Swiss Code of Obligations (CH), GDPR and applicable local laws

Preamble

This Content Policy defines what is allowed and what is prohibited on the WonderLive platform.

It applies to all content: videos, lives, posts, images, comments, direct messages, stories, and any other content format.

Objective

  • Protect the WonderLive community (minors, dignity, safety)
  • Comply with applicable laws (Swiss law, EU, local)
  • Maintain an inclusive and welcoming platform
  • Leave space for creative expression and debate

In case of violation, possible actions: warning, correction, suspension, termination (see section 10).

1

Fundamental Principles

Tolerance & Transparency

WonderLive believes in:

  • Creative freedom of expression: You can express your opinion, test formats, explore topics
  • Inclusive community: Respect for diversity, non-discrimination
  • Shared responsibility: You create, we moderate, we protect together
  • Moderation transparency: We tell you why we remove something (with details)

What is Allowed

In general:

  • Express political, religious, philosophical opinions
  • Criticize WonderLive, governments, institutions (honestly)
  • Debate controversial topics (politics, economy, society)
  • Educational, documentary, sensitive historical content
  • Humor, satire, parody, critical commentary
  • Sponsored content/partnerships (with clear disclosure)
  • LGBTQ+, feminist, anti-discrimination content
  • Health/wellness/intimacy topics (responsibly)
  • Mature content for adults (with age warning)

Key principle: As long as it's legal and responsible, it's OK.

2

Violence & Incitement to Violence

These rules apply in addition to the laws of the country where you are located (Swiss law, European law and local laws).

Strictly Prohibited

Incitement to violence

Direct/indirect calls to hit, kill, injure identified persons or groups

Terrorism

Promotion, recruitment, financing of terrorist organizations

Apology of terrorism

Glorifying terrorist attacks, terrorists, extremist ideologies

Self-harm

Content encouraging self-harm, suicide (even if presumed "help")

Weapons

Instructions for making dangerous weapons (bomb, poison, etc.)

Violent harassment

Persistent threats against an individual/group

Allowed if Context

  • Documentary/educational violent content (e.g., denouncing war violence)
  • Fiction/video game violent content (with warning)
  • Self-harm support discussion (e.g., creator shares healing journey)

Documentary exception: Historical video/violence denunciation = OK if clear context + warning + no glorification.

3

Hate, Discrimination & Harassment

Strictly Prohibited

Hate speech

Attacks based on race, ethnicity, skin color, nationality

Sexism

Hate/discrimination based on sex, gender, gender identity

Homophobia/Transphobia

Hate/discrimination based on sexual orientation or gender identity

Antisemitism

Hate/stereotypes based on Jewish religion/culture

Religious discrimination

Hate/attacks based on religion (all religions)

Ableism

Discrimination/hate based on physical or mental disability

Targeted harassment

Coordinated campaign of attacks/harassment against a person/group

Doxing

Sharing personal information (address, phone, ID) to harass

Organized pile-on

Encouraging your followers to attack someone

Sexual threats

Threats of rape, sexual abuse, sextortion

Allowed if Context

  • Factual criticism of political/public figures (as long as no threats)
  • Satire/parody (if clear context, no confusion)
  • Academic discussion of racism/discrimination (if educational, not promotion)
  • Legitimate debate on sensitive topics (if good faith, not personal attack)

Tolerated example: "This politician's policies create discrimination"

Prohibited example: "[Ethnic group] are criminals"

4

Sexual Content & Exploitation

Strictly Prohibited

CSAM (Child Sexual Abuse Material)

Sexual content involving minors (NEVER)

  • Including AI-generated images of minors
  • Including grooming/sexual solicitation of minors
  • Including "sextortion" of minors
  • Automatic reporting to authorities (IWF/NCMEC)
Sexual exploitation

Sexual content exploiting/without consent of third parties

Human trafficking / Sexual slavery

Content presenting/normalizing

Zoophilia

Sexual content with animals

Incest

Content encouraging family sexual relations

Allowed if Context & Warnings

  • Consenting adult sexual content (with 18+ age warning)
  • Artistic/educational nudity (e.g., art class, health doc)
  • LGBTQ+ content (same standard as hetero)
  • Intimacy/reproductive health topics (with disclaimers)
  • Therapy/support for sexual trauma survivors

Standard: Consenting adult nudity = OK if age warning + not purely gratuitous/pornographic.

5

Weapons, Drugs & Dangerous Activities

Strictly Prohibited

Firearms

Sale, trafficking, instructions for making illegal weapons

Exception: Sport (shooting, hunting) with legal licenses = context OK

Explosives

Instructions for making bombs, explosive devices, mines

Illegal drugs

Promotion, sale, distribution of illegal drugs (heroin, cocaine, meth, etc.)

Exception: Educational/harm reduction discussion with clear context

Synthetic drugs

NPS (New Psychoactive Substances) unregulated

Dangerous self-medication

Dangerous instructions (e.g., medication abuse, intentional overdose)

Extremely dangerous activities

Challenges leading to suicide/self-harm

Allowed if Context

  • Cannabis (legal regions): Legal discussion acceptable
  • Mental health: Addiction support, harm reduction info
  • Drug documentary: Education, cartel denunciation
  • Responsible extreme sport (base jump, free dive with safety)
6

Child Exploitation & Abuse

Strictly Prohibited

Child labor

Content normalizing/exploiting minors

Physical abuse

Video/documentation of child abuse

Neglect

Content showing child neglect

Child marriage

Content normalizing minor marriage

Organized begging

Forcing children to beg

Exploitation for clicks

Dangerous "pranks", content putting children at risk for views

Automatic Reporting

All CSAM content or immediate danger to minors is automatically reported to the National Center for Missing/Exploited Children (NCMEC) USA, the Internet Watch Foundation (IWF) EU, or local authorities.

7

Fraud & Scams

Strictly Prohibited

Financial scam

Pyramids, Ponzi, "get rich quick"

Fake testimonials

Pretending to be someone else to sell product

False medical claims

"Cure cancer", "cure autism" (without basis)

Fake certificates

Selling fake diplomas, licenses

Sextortion

Threatening to publish intimate photos for money

Pig butchering

Romance scam in crypto

Phishing

Links/instructions stealing passwords

Counterfeiting

Selling/promoting fake brand products

Dubious cryptocurrencies

Rug pulls, pump & dumps

Allowed if Clear & Legal

  • Legitimate product affiliation (with disclaimer)
  • Authentic sponsorships
  • Crypto education (with risk warning)
  • Investment discussion (with "not financial advice")
8

False Information & Disinformation

Strictly Prohibited

Elections & Voting

Clearly false information suppressing dates, locations, voting procedures

Public health

False health info that could cause direct harm

Disasters & Crises

False info about terrorism, earthquakes, crises (panic)

Harmful conspiracies

Conspiracy theories causing real harm (inciting hate/violence)

Allowed if Clear Context

  • Clearly marked parody/satire
  • Debate on complex topics (as long as not dangerous false info)
  • Criticism of fact-checking institutions
  • Documentary questions/thoughtful skepticism
  • Alternative theories explored responsibly

WonderLive Standard: we do not intervene on opinions or debates as such. We act when clearly false information creates a risk of direct and serious harm (public health, safety, elections).

9

Legal Threats & General Legality

Strictly Prohibited

Illegal content

Anything violating Swiss, EU, or country of residence law

Defamation

False factual accusations damaging reputation

Blackmail

Threatening to publish info unless paid

Privacy violation

Sharing personal data without consent

Counterfeit content

Fake brands, government documents

Prohibited example: "Minister X stole millions" (not proven) = defamation

Allowed example: "I believe politician Y is corrupt" (opinion) = OK

10

Copyright & Intellectual Property

Strictly Prohibited

Copyrighted music

Using protected music without license

Exception: Small portion fair use (e.g., 10 sec critique clip)

Copyrighted videos

Sharing protected videos in full

Exception: Short clips for commentary/critique/education

Copyrighted images

Photos/art without permission

Copyrighted texts

Copy-pasting complete articles/books

Trademarks

Using to create confusion (counterfeit)

Allowed if

Fair use / Fair dealing

  • Commentary/critique (film, music, book)
  • Original parody
  • Education/non-profit
  • News reporting
  • Small excerpt with attribution

Original remix content

If substantial transformation + attribution

Free license

CC-BY, GPL, Creative Commons (respect terms)

11

Enforcement & Consequences

Warning → Correction → Sanction

Standard Process:

Step 1: Warning

Email + app notification

Days 1-5
Step 2: Correction

Creator can correct/delete

30-90 days
Step 3: Re-evaluation

WonderLive re-checks

Day 35-95

Result: Okay → Close / Not OK → Sanction

Severe Violations (Immediate Revocation)

Without prior compliance delay:

  • CSAM / Minor exploitation → reporting to authorities + immediate account suspension
  • Terrorism / Apology of terrorism → immediate account suspension
  • Documented massive fraud → immediate account suspension
  • Serious sexual harassment → immediate account suspension
  • Coordinated doxing → immediate account suspension

Types of Sanctions

Content Removal Immediate Violation only, creator OK
Warning Strike 30d Minor violation, first time
Temporary Suspension 7-30 days Repeated violations, escalation warning
Temporary Demonetization 30-90 days Repeated violations affecting monetization
Account Suspension 30-∞ days Severe violations, multiple strikes
Permanent Ban ∞ (irreversible) CSAM, terrorism, egregious repeat abuse

Appeals

  1. You receive suspension/ban notification + reason
  2. You write to appeals@wonderlive.com within 30 days
  3. You explain why you think it's wrong
  4. WonderLive re-evaluates
  5. Response within 15 business days

WonderLive can reverse if error (AI false positive, context misunderstanding), wrongly punished proportions, or creator shows good faith remorse.

12

AI-Assisted Moderation & Human Review

How WonderLive Moderates

  1. Automatic flagging: alert systems (AI) can detect potentially problematic content (CSAM images, very violent videos, hate texts).
  2. Human review: moderators verify these signals to minimize false positives and put content in context.
  3. Creator contact when possible: when a case is ambiguous, we try to contact the creator before making a final decision (except for obvious safety or legal emergencies).
  4. Appeal: you can contest if you believe a removal or sanction is unfair.

AI Transparency

AI tools used:

  • Detect CSAM (known NCMEC hashes)
  • Detect weapons/violence (computer vision)
  • Detect spam/scam (NLP, patterns)
  • Detect hate speech (text classification)

AI limits:

  • False positives (e.g., terrorism documentary flagged)
  • Missing context (satire seen as serious)
  • Cultural biases (humor culture X ≠ Y)

Therefore always human review before final action.

13

Exceptions & Gray Areas

Documentary Content

General exception: Documentary, news, education often exception to "show violence", "show hate speech" if:

  • Clear context: Viewers know why content is shown (not ambiguous)
  • Educational value: Documents real issue, provides insight
  • No glorification: Doesn't praise violence/hate (condemns)
  • Warning: Sensitive content warning
  • Balance: Shows perspectives, solutions, impact

Debate & Disagreement

Key difference: Disagreement ≠ Hate Speech

  • "I disagree with this policy"
  • "This person's actions are harmful"
  • "I think this idea is wrong"
  • Passionate debate
  • "All [group] are evil"
  • "[Person] should die"
  • Coordinated attack on person
14

Contacts & Support

Report Content

If you see something that seems to violate these rules:

CSAM / Child safety safety@wonderlive.com URGENT < 1h
Terrorism / Violence safety@wonderlive.com URGENT < 1h
Copyright infringement copyright@wonderlive.com Moderate 24-48h
Harassment moderation@wonderlive.com Moderate 48-72h
Other policy violation moderation@wonderlive.com Routine 5-7 days
Appeal decision appeals@wonderlive.com Routine 15 days

Safety Resources

If you or someone needs help:

  • Suicide: National Suicide Prevention Lifeline 1-800-273-8255 (USA) / Swissinfo.ch
  • Sexual abuse: RAINN 1-800-656-4673
  • Cyber harassment: Cybersmile Foundation
  • Self-harm: Crisis Text Line (text HOME to 741741)
15

Final Principles

WonderLive Philosophy

  • Expression over Restriction: We prefer to allow creative freedom than to over-censor
  • Context Matters: Documentary violence ≠ violence glorification
  • Transparency: We tell you why we took action
  • Appeals: You can contest our decisions
  • Evolve: Policy updates with times, community feedback

Creator Responsibility

  • Know the Rules: Read this policy
  • Be Thoughtful: Consider impact on community
  • Disclose Partnerships: Mark ads/sponsors clearly
  • Respect Others: Even if you disagree, no harassment
  • Appeal if Wrong: We can make mistakes; contest them

Community Responsibility

  • Report appropriately: Don't report just because of disagreement
  • Engage constructively: Debate OK, pile-on not OK
  • Respect diverse views: WonderLive is for all opinions (within law)
  • Assume good faith: Context can be misunderstood
16

Changelog

v1.0 2023 Creation
v1.5 2025 AI moderation additions, satire clarifications
v2.0 Nov 2025 DSA compliance, clearer gray areas
v2.1 Jan 2026 Examples, accessibility, special types
17

Signature & Acceptance

By using WonderLive, you accept this Content Policy completely.

WonderLive can update at any time. Check back periodically.

Questions? → moderation@wonderlive.com

"WonderLive is for all creators. Express yourself. Respect others. Build a positive community."

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